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Get on-the-job training, study for a nationally recognised qualification such as an NVQ or ITQ and earn money while you learn. Find out what an Apprenticeship can do for you.
Infomation for Apprentices and Employers |
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Management NVQs are aimed at people in management roles across all occupations and sectors of employment.
The Management qualification is broadly aimed at those who are responsible for the control of activities and work output of a team who have the ability and the opportunity to demonstrate recognisable management and leadership skills, for example, providing leadership, planning and implementing change, managing a budget, managing a project.
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Business and Administraton
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Business and Administration NVQs are aimed at staff working in administration across all occupations and sectors of employment.
The qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working with some autonomy.
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Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme.
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ITQ is the new flexible IT user qualification and training package that can be tailored to ensure that your staff are trained in just the IT skills they need. It’s benchmarked to the e-skills National Occupational Standards for IT Users so you, and your staff, know what you’re getting, and it will certify your staff’s performance at work. ITQ is primarily aimed at IT Users and not professional IT staff such as engineers and developers |
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This qualification is intended for individuals who work in administrative or customer service functions within an advice and/or guidance organisation, but who are aiming to become practitioners in this area. |
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This qualification is intended for individuals who deliver learning and development programmes and those who support learners
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A1 - Assessors Award
V1 - Internal Verfiers Award |
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| Click here for NVQ Framework Downloads |
